A next-generation customer experience outsourcing company built in Yerevan, Armenia — serving global brands with passion, precision, and 24/7 reliability.
358 IGLE was founded on a simple belief: customer support should never be an afterthought. In a world where brands compete on experience, the quality of every conversation matters.
We started with a small team of bilingual specialists in Yerevan and grew into a global BPO serving e-commerce marketplaces, gaming studios, and digital platforms across four continents. Today, our 500+ agents handle millions of customer interactions every month in more than 20 languages.
What makes us different? We treat your customers like our own. Every agent, every workflow, every metric is optimized for one goal: making your users feel heard, helped, and happy.
Armenia's CX hub
Multilingual experts
Global reach
Industry leading
Every decision starts with the end customer. We measure success by satisfaction, not just tickets closed.
Speed matters, but quality matters more. Our QA team reviews thousands of interactions weekly.
Real-time dashboards, open communication, and weekly reports. You always know where things stand.
We invest in our agents with ongoing training, career paths, and industry certifications.
We're not a vendor. We're an extension of your team, aligned on KPIs and long-term success.
ISO 27001-aligned operations, GDPR compliance, and enterprise-grade data protection.
Partner with 358 IGLE and give your customers the support experience they deserve — 24/7, in any language, on any channel.
Get a Free Quote