End-to-end customer support outsourcing solutions engineered for modern brands. Pick the services you need, scale on demand, pay only for what you use.
From front-line customer support to back-office operations, 358 IGLE covers the entire customer journey.
Real-time chat agents trained on your product. Integrated with Intercom, Zendesk Chat, LiveChat, and custom platforms. Average response under 30 seconds.
Get Quote →Ticket-based email handling with SLA guarantees, categorization, and escalation workflows. Multilingual and tone-matched to your brand.
Get Quote →Inbound and outbound voice support with IVR integration, call recording, and real-time QA monitoring for consistent quality.
Get Quote →Monitor, respond, and engage across Facebook, Instagram, Twitter/X, TikTok, and WhatsApp. Community management included.
Get Quote →Order tracking, returns, refunds, pre-sales inquiries, and marketplace disputes handling for cross-border online stores.
Learn More →Player-first support for mobile games, MMOs, and online casinos — including VIP programs and community moderation.
Learn More →Weekly and monthly reporting on CSAT, NPS, resolution time, and agent performance. Insights you can actually act on.
Get Quote →Dedicated QA specialists review interactions, coach agents, and ensure every conversation meets your brand standards.
Get Quote →We'll build and maintain your help center, FAQs, and internal agent documentation — fully localized.
Get Quote →Choose the pricing structure that fits your business. All plans include dedicated account management, QA, and reporting.
We integrate seamlessly with the helpdesks, CRMs, and platforms you already use.
Full integration
Live chat & inbox
Ticketing
Service Cloud
Order management
Seller support
Email support
Any platform
Partner with 358 IGLE and give your customers the support experience they deserve — 24/7, in any language, on any channel.
Get a Free Quote