358 IGLE delivers enterprise-grade customer support outsourcing for e-commerce, gaming, and digital brands — 24/7 multilingual teams, AI-augmented workflows, and measurable CX results.
From live chat agents to enterprise CX strategy, we build customer support operations that scale with your brand.
Order management, returns, tracking and pre-sales support for cross-border e-commerce brands across Shopify, Amazon, TikTok Shop and more.
Learn More →Dedicated player support for mobile, PC, and online gaming — account recovery, payment issues, community moderation and VIP services.
Learn More →Real-time chat agents integrated with your website, app, or platform. Fast response times, trained specialists, and full transcript analytics.
Learn More →Native-speaker agents in 20+ languages including English, Chinese, Spanish, Arabic, Russian, Portuguese, French, and more.
Learn More →Round-the-clock support across global time zones. Your customers get help whenever they need it — no missed tickets, no gaps.
Learn More →Customer experience strategy, quality assurance, KPI dashboards and continuous improvement programs that drive measurable results.
Learn More →Industry-specific training programs
GDPR & ISO compliant operations
Ramp up in days, not months
Smart routing & automation
Based in Yerevan, Armenia — a hub of multilingual talent and tech expertise — 358 IGLE combines cost-efficient operations with premium-quality delivery. We don't just handle tickets; we own your customer experience.
From first conversation to live agents on your platform — our proven onboarding process gets you running quickly.
We analyze your volume, channels, languages, and CX goals to design the right team structure.
Agents receive product-specific and tone-of-voice training tailored to your brand.
We connect to your helpdesk, CRM, and knowledge base with secure data pipelines.
Agents start handling tickets with real-time QA, weekly reviews, and continuous optimization.
Partner with 358 IGLE and give your customers the support experience they deserve — 24/7, in any language, on any channel.
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